72 Pane Road, Newington, CT 06111 | Toll Free: 855-667-4819
Phone: 860-667-4819 • Fax: 860-667-1430 • Email: service@cthomegeneratorsystems.com
Newington Electric
Testimonials

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On Time And Professional

"Allan from CT Home Generator Systems performed the annual preventative maintenance on my Generac system yesterday. As I have come to expect from this firm he arrived on time for the scheduled appointment, professionally performed the required maintenance and then briefed me on what had been done and what further action I might take to ensure the generator reliability in the future."

- Bruce J

Top Notch Customer Service

"Their customer service is top notch. The technician, Allan is always very cheerful and considerate. I would recommend this company to everyone to address their generator needs for installation and or service."

- Karen H

Great Service & Work

"I just wanted to thank you for the great service and work. Joe was excellent and did a great job. I had recommended you folks to my neighbor Jeff Sands who used you for maintenance. Thanks again"

- Hal

Another Fine Job

"

Hi Bruce

I want to thank you and your team for the excellent job everyone did during the installation and startup of my generator.  This began with the crew who installed the base. they did everything right in terms of placement and leveling the base.  They cleaned up after and left the site in perfect condition.  Then came the electricians.  They were very professional and installed the transfer switch and conduit perfectly.and in the best possible location. They then cleaned up and left the job site spotless.  The same with the Gas hookup.  Very neat and clean look.  The startup was also very well done.

You should be proud of everyone involved in this project. Thanks again.

 

"

- Norm Racine

Generator Install in Southington

"

Bruce,

I wanted to send you a note about Joe and the job he did with the generator installation. He always arrived on time and completed his portion of the project promptly and professionally. The electrical installation was neat and clean. He gave us a clear and concise description of the unit's operation and maintenance and how to plan for future interaction with your company.

Joe was thoroughly courteous, knowledgable and professional during the entire process. In my estimation he is an extremely valuable member of your team. Thank you for assigning him to our project.

I also want to thank you for your involvement and all of your efforts to get this installation finalized. I appreciate your prompt responsiveness and your work to get the town authorities to sign off on the job.

Thanks again

 

"

- Rick
  Southington

Generator Installation in Cromwell

"

Dear Mr Ingalls:

We recently had 2 projects completed on our house by Newington Electric.

We first met with Bruce who led us through the installation of our 

standby generator and answered patiently all our of many questions 

during the process. Bruce is a professional in every respect. The 

technicians Joe and Jay were all that a homeowner could want in their 

home for service.  They were extremely hard working, polite, very 

respectful of our home and property, patient with questions and a 

delight at that. The quality of workmanship was exceptional. Then our 

older circuit board needed to be replaced and because of the quality 

experience we had with Newington Electric, we did not hesitate to use 

their services again.

Newington Electric will always be our first choice in the future and we 

would be quick to recommend you to our friends.

"

- Ron and Johanne Cecchini
  Cromwell

Extended Warranty

"

Once again, i just want to thank you to you and your team for the great job.

As you know, during the last year, I have been working with a number of contractors with varying degrees of success. I am extemely satisfied with the work done by Newington Electric, and I have been recommending you to my friends.

"

- Chris W

Smooth Generator Install

"

Good morning Jimmy!

Just a note to say thank you for the smooth install of my sparkling new generator!!

The 2 electricians that did the install were terrific.

Everything went so well. The gas guys were prompt, the inspector came when they said he would, and the whole job was finished in one day.

I have scheduled the final inspection for this morning.

I may need to contact you if I have questions as to the oil change schedule and general maintenance as I am very new to this.

 

Gotta say, I feel so much better knowing if we lose power this winter the dog and I won’t freeze to death!!! Thank you again and please thank Bruce for arranging everything around my crazy schedule!!

"

- Kathy Kowalsky

Excellent Electrical Transfer Box Installation

"

HI Bruce: I have to tell you that Joe and Jason did an excellent job today with my electrical transfer box which we mounted outside. Everything now is neat, professional and clean looking inside and outside as well. There really hard workers and take pride in there profession so thanks for sending them over..

My propane tank is being delivered this Monday afternoon and after the building inspector comes over and gives us the ok, I’ll call you back to schedule the start. If we can’t squeeze that in by next Friday we will have to wait until the week of the 26th since were gone from Oct 19 thru 23.. So let see what happens...

Thanks again for your hard work and hiring such good employees.

"

- Bob
  Somers

A Big Thank You

"

A big thank you to all who were involved in our generator installation. Phone people...Jimmy....all the men who put in the generator...The 2 men who did the gas work intiially and the one who completed it...the electricians...We really appreciated the workmanship, the efficiency and the pleasantness of all who were involved. We will definitely recommend you! Blessed Christmas to you all and your families - Joanne and John 

"

- Joanne and John Chadziewicz

Very Professional

"

Antoinette,

Thank you for your help today in scheduling an appointment for the service of my Generac generator.  You were informative and very professional in guiding me to the type of services available.  You are certainly an asset to your company.

It was a pleasure to deal with you. 

"

- Kathi

Another Satisfied Customer

"

Dear Bruce,

We are remiss in not writing this letter to you sooner. My wife, sue, and I want to thank you for meeting with us back in November and overseeing the installation of our new 8KW Generac generator.  The entire process was well orchestrated by CT Home Generator Systems and required little from us.  As I mentioned when we first met, we were referred to you by friends of ours and a very satisfied customer of yours, Barry and Cathy Bernstein at 54 Silo Drive here in Wethersfield.  We just happened to discuss generators over dinner one night and Barry gave us your name and business number.  We weren’t convinced we needed a generator, but he encouraged us to give you a call anyway.  Barry spoke very highly of you.

 We were extremely pleased with the professionalism and competence exhibited by everyone involved in getting our generator set up and running.  Most importantly we want to thank you for the way in which you made the installation of a generator sound so uncomplicated.  That was the main selling point for us.

 It was also a real pleasure working with your very efficient elections, Joe and Neil, as well as the installers from Connecticut Propane and Petroleum in Marlborough, Bill and Ethan.  Additionally, Ken Kowal and his KMR Landscaping crew did a very nice job removing four of our arborvitaes in order to make room for the generator.  It wasn’t an easy job and in fact Ken needed to use his excavator to pull the stumps out of the ground.

 Having the generator will certainly give us peace of mind now when blizzards and hurricanes are forecast for our area.  Thank you again for everything

 Sincerely,

Jim and Sue Rau

"

- Jim and Sue Rau
  Wethersfield, CT

I reiterate your saying “Job well done!”

"

Dear Bob,

Thank you for your letters to Trane, Harry Grodsky & Co., Inc. And Newington Electric. I would like to extend a personal thank you to you and your staff for the many hours of coordination required getting the chiller and generator into place. Your patience was recognized again as you explained to “non-engineers” what was occurring and why. Because of the professional efforts of RCMS Controls, Trane, Grodsky and Newington Electric, Department of Labor lost only two half days of work.

I reiterate your saying “Job well done!”

Sincerely, 
Donna L. Baisley 
Assistant Administrator 
Facilities Management, DPW 
State of Connecticut

"

- Donna L. Baisley

Joe was prompt, polite and clean.

"

Hi Bruce,

I just wanted to take a minute to let you know that Joe D did a great job this morning with the installation of the interlocking switch for our generator.  Joe was prompt, polite and clean. He explained things to me clearly and made sure that I understood everything before he left. I am very happy with the job he did.

Thanks again,
Larry Dorsi

"

- Larry Dorsi

It is a combination of great management and service that make a company a winner.

"

Dear Mr. Ingalls,

Just a note to commend and thank everyone involved in your company for obtaining a replacement generator for my home.

John Fillie is an absolute credit to your company. He has been outstanding in personally dealing with me and genescic also. Scott, Charlie and the entire service department have always been prompt and professional wherever called upon.

Killingworth is quite rural, and as a woman, I worry about power failures in the winter which would compromise my heating system leading to broken pipes. NEC has given me great confidence to avoid such situation.

Mr. Paul Bowman of Diversified Builders in Cheshire originally recommended your company to me. I am so glad he did. It is a combination of great management and service that make a company a winner.

Thank you again, 
Jan Bagwell

"

- Jan Bagwell

The whole purchase experience has been quick, informative and most of all easy.

"

Hi Bruce,

Yesterday afternoon, I was in the basement of my house watching as Joe & Neil shut off the main circuit breaker to my standard Home Electrical Panel. Naturally, the room went dark, but a few seconds later, when I heard the unmistakable clunk of the GENERAC Board (thank God the guys warned me about the sound beforehand !!!!) and the lights came on, I had a grin from ear to ear and felt like a thousand pound weight had been lifted off my shoulders.

After losing power for a week at a time during the past two consecutive years, and of course going through the aggravation of not having water, heat or refrigeration as well, my wife gave me an ultimatum about getting a generator or the distinct possibility of bodily harm! Fortunately, I made the right decision an called Newington Electric.

The whole purchase experience has been quick, informative and most of all easy. Jimmy, besides having a great personality and sales technique (he would have made a good “SHAM-WOW infomercial guy), is extremely knowledgeable about the GENERAC Product Line and Electrical Service in general. He answered all our questions and did it in terms we could understand. I also liked the way he responded to questions about your competition, never knocking or down-grading them, but explaining why he felt GENERAC was a better product. The product choice was relatively easy, but the fact that your installation covered everything from the Propane Supply & Hook-up through Connecticut Propane, the landscaping/pad installation, all necessary electrical work, and most of all the required Town Permits, made our choice a no-brainer.

I’d really like to compliment your installation team, Joe & Neil (I’m embarrassed to say I can’t remember the third person involved) for a job well done. Once again, they were extremely polite, prompt, knowledgeable, clean and their workmanship / finished product was outstanding.

Obviously, I don’t ever want to go through another power outage of any duration, but if we do, I feel totally confident that the choices we made with GENERAC and Newington Electric will pay us dividends for years to come.

Thanks again for all of your help and a job well done,
Brad Wyse

"

- Brad Wyse
  East Windsor, CT

All great. I'm quite happy with the result. I'm almost hoping the power goes out.

"Yesterday Joe went through the startup check, showed me the system in run mode, and talked me through the process of changing oil and general maintenance. Also he covered the exposed pipe with Quickcrete and we are ready for backfill, which we are doing today. All great. I'm quite happy with the result. I'm almost hoping the power goes out. Also I'd like to add that in my opinion your guy Joe did a really great job. The electrical lines are very neat and clean, and the way the conduit runs in the basement is very well thought-out and executed really professionally. And furthermore Joe communicated with me well, explaining everything and answering my questions very politely. It is pretty unusual to have such a good experience with contractors and I give Joe all the credit. Please pass on to him my thanks. "

- John Hanson
  West Hartford, CT

Generator is working like charm!

"Bruce, Please tell Roger he did a fantastic job tuning up my generator (propane Generac) to correct specs. It is working like charm. Still out of power 4 days after Sandy left with no worries. Thank you!"

- Joe
  Salem, CT

Outstanding customer service and a job well done!

"Hi Bruce, I want to say a special “thank you” to you and the entire team. As you know, the generator and tank we temporarily installed on Monday during the storm. On Wednesday everyone came back to permanently install both, and to have them inspected. We also discovered that I needed more propane. Very quickly the truck was there to fill my tank. The attention to customer service was outstanding!! The team answered every question I had. They kept me in the loop throughout the process on Wednesday because I had no CL&P power and was working from home. They wanted to be sure that they did not disrupt me while we were all trying to do our jobs. I will continue to recommend Newington Electric. This was an example of outstanding customer service and a job well done!! Thank you so very much!!!!"

- Linda Morrissey
  Central Connecticut

Very professional, customer oriented

"Bruce, Just a note to say I was pleased with the installation of our new 10KW generac. With storm "Sandy" approaching, I feel like we are in good shape to weather what ever comes our way. I also want to comment that the person who did the installation was very good, Joe Delfino. Very professional, customer oriented....reflected well on Newington Electric. Joe mentioned that you guys offer a service plan for the generators. Can you please send us some information on that. Sincerely, Larry Volz"

- Larry Volz
  Bolton, CT

Very nice, worked quickly, neatly, safely and answered all of our questions

"As a PM in the construction realm I just wanted to let you know that it was my pleasure having Ben do our installation today. He was very nice, worked quickly, neatly, safely and answered all of our questions. I know that compliments, at least in my business, are far and few between. I just wanted to say thanks. Thanks for a good experience. I will be sure to endorse your brand whenever the opportunity presents itself!"

- Mark Crudi
  Bristol, CT

Respectful, pleasant, clean, and informative!

"Dear Mr. Ingalls, I just wanted to tell you how very happy my husband Tom and I have been with everyone we have dealt with in your company. We had a natural gas generator installed and from my first call to installation everyone has been great. Jimmy knew just what we needed and was always available to answer questions. I never went more than a few minutes waiting for a response from him. Bruce was nice and helpful. And the installers George and his partner (his name escapes me) were awesome. They were very respectful, pleasant, clean, and informative. I will use your company Again for all My electrical needs and happily recommend you to all of my friends. Thank you and your staff for such a great experience. "

- Jill Beers
  Bristol, CT

Very professional, courteous, and friendly - resolved the problem immediately.

"Mr. Ingalls, I am writing to let you know what good employees you have in Andre and Neil. I don't have their last names. They came today to service 415-417 Ellis St New Britain CT. They patiently waited for the owner to arrive and were very professional courteous and friendly. As soon as they received authorization they researched and resolved the problem immediately. I wish all customer service reps were as pleasant and professional to work with. They are definitely an asset to your company and your reputation. Make sure you let them know they are appreciated. It goes a long way! Regards, Norma Oquendo"

- Norma Oquendo
  New Britain, CT